如何最大限度利用 TechConnect 支持

The BPID or authorization number identifies you as a client with privileges. This number gives you access to all the content on the platform, so it is important that your account is configured with the BPID corresponding to your company. Learn how to add that number to an existing account and start enjoying all the benefits of Technical Support.

As a TechConnect® customer, we have made a variety of electronic communication channels available to you. To take advantage of these benefits, you need to create an account in KnowledgeBase and configure it with your authorization number or BPID. Let us show you how to do it.

聊天是我们提供的一种电子渠道，用于联系技术支持团队，并针对您的问题获得解决方案。在本视频中，我们将解释如何与我们的工程师开始聊天。请记住，在观看此视频之前先观看视频 1 和 2 很重要。

SAQ（提交问题）是一个沟通渠道，可让您通过友好且易于使用的平台联系技术支持团队，从而通过电子邮件获得技术问题的答案和反馈。观看此视频以了解如何使用此频道。请记住，在观看此视频之前先观看视频 1 和 2 很重要。